Health Information Management
You have the right to inspect and receive a copy of medical information about you. This includes medical and billing records. We may deny your request to inspect your records in certain very limited circumstances, but you always have a right to a copy of the records. Your request to inspect or receive a copy of your medical information kept by LRH must be in writing. By policy and for your protection, we do not disclose medical information to you by phone. For copies of your clinical records kept by your primary care physician, you should contact them directly.
LRH offers you 4 convenient ways to submit your request for medical information:
You may mail the Authorization Request directly to:
Health Information Management
Littleton Regional Healthcare
600 St Johnsbury Road
Littleton, NH 03561
Be sure to include your full legal name, date of birth, and social security number to correctly identify your records, as well as your phone number and address in case we should have any questions regarding your request. Please allow up to 30 days for processing of your request.
Normally it does not take this amount of time to receive your record. However, please understand that your medical record needs to be complete before we can release the information. Providers have 30 days to complete medical recordings.
For a more urgent request, you may submit your request by fax to the HIM Department at (603) 259-7559.
3. Authorization Form
Download our convenient on-line Authorization Form (pdf file).
Important: Please include your phone contact information so we may call and verify your request for information. This is for your protection so that no one else requests your personal medical information.
4. In Person
You may stop by the Health Information Management Department in person at Littleton Regional Healthcare in the main lobby, during the hours of 8 a.m. to 4:30 p.m., Monday through Friday with the exception of holidays, and complete on authorization form. Due to the number of requests received, we normally mail your medical information directly to you within 30 working days. In some cases, we may process your request on the spot. Again, normally it does not take 30 days, however, please understand your medical record needs to be complete before we can release the information. Providers have 30 days.
Photocopying Postage Charges for Medical Records
State and federal laws permit LRH to charge reasonable cost-based fees for photocopies and postage of your medical records requested by you or if you request a written summary of your records. New Hampshire state law limits the amount we may charge you for photocopying your record to $.50 per page or $15 for the first 30 pages, whichever is greater, plus reasonable cost for films. Click here to access photocopying charges (pdf file)
Notice For Patients
You may now request your medical records to be delivered to you on a CD (Compact Disk) or by what is called E-Delivery. You still will need to completely fill out an Authorization to Release Medical Records form as well as the Electronic Record Delivery Request.
To receive a CD, please contact the HIM Staff and let them know how you want your records delivered.
When requesting your medical records via electronically you can request this be completed within 72 hours from the time you turn in your authorization to release medical records. You must request this service otherwise your request will be processed within our normal time frame of within 2 weeks (10 working days). Electronic Record Delivery Requests (pdf file)
Obtaining Certified Copies of Birth Certificate
When a baby is born at Littleton Regional Healthcare, we have the parent(s) complete what is called Mother's Worksheet for Child Birth Certificate. This worksheet provides us with the information to complete the process for a birth certificate.
New parents will receive the Parent Notice in the mail from Health Information Management. Please examine this information very carefully to be sure it is correct in every detail, especially that the names are spelled and all dates are correct. If you find an error, please contact Health Information Management 603.444.9048, 603.444.9538 or the Littleton Town Clerk's Office at 603-444-3996 extension 23 for any corrections. For parents residing in New Hampshire, the Parent Notice can be taken to your Town Clerk's office to obtain a Birth Certificate. Parents residing in a different state should take the Parent Notice to any New Hampshire Town Clerk's Office to obtain a Birth Certificate.
Looking for a Copy of Your Birth Certificate
If you are looking to obtain Certified Copies of Birth Certificates for children that were born at Littleton Regional Healthcare, you should go to the Littleton Town Clerk's office. Be sure to bring a current photo identification or go on-line to New Hampshire Vital Records to complete a Certificate Application (link noted below) or call Vital Records 603-271-4650.
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