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Hospital Staff from Across New Hampshire Receive Certificate in LEAN Healthcare Training

November 11, 2015

Concord - The New Hampshire Hospital Association (NHHA) congratulates the recent graduates of the LEAN Healthcare Certificate program, a comprehensive continuous improvement course for healthcare professionals, hosted by the NHHA in partnership with Concord Hospital and conducted by GBMP, a leading resource for Continuous Improvement education and facilitation.

recent graduates of the LEAN Healthcare Certificate program
Pictured Left to Right: Recently receiving their certifications in LEAN Healthcare Training are Cathy O'Mara, Concord Hospital; Lee Kershaw, Upper Connecticut Valley Hospital; Erika Carano, Huggins Hospital; Dan Fleming, GBMP; Gretchen Andrews, Concord Hospital; Melissa Hall, Upper Connecticut Valley Hospital; Suzanne Landry, Androscoggin Valley Hospital; Jeanne McLaughlin, Visiting Nurse & Hospice for VT & NH; Nicole Martin, Concord Hospital; Lisa Green, Concord Hospital; Sarah Washburn, Norris Cotton Cancer Center at Dartmouth-Hitchcock Medical Center; Andrew Courser, Littleton Regional Healthcare; Trish Sweezey, Concord Hospital; John Havrda, Cottage Hospital; Carmen Deyarmond, LRGHealthcare, Laconia; Christine Fenn, Speare Memorial Hospital; Nancy Russell, Cottage Hospital; Ashley Gadapee, Littleton Regional Healthcare; Jacqueline Dawe, LRGHealthcare, Laconia; Shannan Metzger, Valley Regional Healthcare; Christopher Healy, New London Hospital; Sara Gardner, Concord Hospital; and Jessica Rider, Valley Regional Healthcare.

The LEAN Training in Healthcare Certificate graduated 22 recipients from hospitals across the state of New Hampshire, who completed the comprehensive 8-day course where they learned best practices to address the challenges facing healthcare professionals. The LEAN Healthcare Certificate Training was held over 8 weeks, and is structured where the content is delivered in a combination of classroom and tacit learning (learn-by-doing), so that participants learn the critical steps they can take to assure dramatic, continuing improvements.

Completing the certificate program were Cathy O'Mara, Concord Hospital; Lee Kershaw, Upper Connecticut Valley Hospital; Erika Carano, Huggins Hospital; Gretchen Andrews, Concord Hospital; Melissa Hall, Upper Connecticut Valley Hospital; Suzanne Landry, Androscoggin Valley Hospital; Jeanne McLaughlin, Visiting Nurse & Hospice for VT & NH; Nicole Martin, Concord Hospital; Lisa Green, Concord Hospital; Sarah Washburn, Norris Cotton Cancer Center at Dartmouth-Hitchcock Medical Center; Andrew Courser, Littleton Regional Healthcare; Trish Sweezey, Concord Hospital; John Havrda, Cottage Hospital; Carmen Deyarmond, LRGHealthcare, Laconia; Christine Fenn, Speare Memorial Hospital; Nancy Russell, Cottage Hospital; Ashley Gadapee, Littleton Regional Healthcare; Jacqueline Dawe, LRGHealthcare, Laconia; Shannan Metzger, Valley Regional Healthcare; Christopher Healy, New London Hospital; Sara Gardner, Concord Hospital; and Jessica Rider, Valley Regional Healthcare.

"We congratulate these individuals from across the state on achieving their LEAN Certification, and applaud their efforts as healthcare leaders to improve care and reduce costs at their local institutions," stated Steve Ahnen, president of the New Hampshire Hospital Association.

The learn-by-doing method prepares students to return to their own workplace with the confidence to implement continuous improvement methodologies. The program provides participants from hospitals across the state with the opportunity to learn the fundamentals of continuous improvement in a classroom setting, and then as teams, apply the principles and tools in an actual healthcare process to create positive change within their own healthcare organizations.

About New Hampshire Hospital Association

Hospitals have been collaborating through the New Hampshire Hospital Association since 1934. The association's mission is to provide leadership through advocacy, education and information in support of its member hospitals and health care delivery systems in delivering high quality health care to the patients and communities they serve.

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