Last Updated 8/6/2020
Upon visiting LRH, you will immediately notice several distinct changes to our facility. These measures will remain in place for the foreseeable future to ensure the safety of our patients and staff. We continue to make resources available online for your convenience including virtual tours of the Sauter Birthing Suite and Virtual Joint Camp with the Alpine Clinic.
The precautions we are taking to ensure the safety of our staff and patients include, but are not limited to:
- Universal mask requirements for all patients, staff members, and visitors
- Pre-screening measures for everyone entering our facility
- Operating distinct COVID and non-COVID units
- Following strict cleaning and disinfecting procedures
- Securing an ample supply of Personal Protective Equipment (PPE) for our staff
- Implementing visitor restriction policies to limit the number of individuals in the facility
- Reconfigured areas of the hospital including restricting access at all but 2 entrances
- Expansion of tele-medicine capabilities and virtual visit offerings
- A total of 18 negative pressure isolation rooms which stop the circulation of contaminated air
Visitor Restriction Policy
We recognize the impact that visitor limitations has on patients and family and will work with families to assist with communication in the best and safest manner possible for individual situations.
As we continue to operationalize the necessary changes to provide care during the COVID 19 pandemic and in order to provide a supportive environment for our patients, the policy on who is allowed to accompany patients in the building is as follows:
- Pediatrics - one parent or guardian only.
- Two parents may accompany neonates for initial visits in the first two weeks of life if needed.
- Maternity - one support person only.
- Oncology/Infusion - determined on a case by case basis.
- Physician Practices - determined on a case by case basis.
- Obstetric patients scheduled at North Country Women's Health may have one partner/spouse/support person present.
- All other physician practice visits when the patient would benefit from one partner/spouse/support person participating in decision-making may have that person accompany them to the visit.
- Patients at end of life - spouse/family/support person visits will be accommodated.
- Patients with cognitive or mobility impairment may be accompanied by one support person.
- Emergency Department, surgery/endoscopy, and hospitalized patients are allowed one essential caregiver. This designated individual is able to be involved in decision-making and to review post-operative care instructions and follow up recommendations with our medical staff.
Please note, all patients and those accompanying patients must undergo successful screening prior to entry and wear a mask at all times. We ask that spouses, essential caregivers, support persons, family members, and partners who accompany patients keep appropriate distances from staff when possible. COVID testing is not required for those accompanying patients into the facility.
Our visitor restriction policy will remain in place to keep our patients, staff, and community safe at this time. We will continue to reevaluate based on guidance.
Ways to Stay Connected While at LRH
- Download PDF: Ways to Stay Connected [165 KB pdf]
Safety & Screening
Before entry to our facility, you will be asked a series of questions at one of our mandatory screening checkpoints. A LRH staff member will take your temperature, provide you with a mask if you do not already have one, and ask about your current condition.
The Mandatory Screening Checkpoint for the Main Entrance/Emergency Department is located just outside of the entrance.
The Mandatory Screening Checkpoint for the Medical Office Building at LRH has been relocated inside the vestibule.
Effective Monday, July 6th, 2020 the Mandatory Screening Checkpoint for LRH's Medical Office Building and Littleton Urgent Care will be open from 5:45am until 6pm Monday through Friday. After 6pm, please report to the Littleton Urgent Care entrance for screening and entrance to the facility. A Littleton Urgent Care staff member will greet you.
The Littleton Urgent Care entrance will continue to be open Saturday and Sunday from 9am until 8pm. There will be no entry through the Medical Office Building permitted during these times.
Please note, screening and masks are still required before entry to the facility.
If you are presenting with any respiratory symptoms, you will be redirected to our Emergency Department Respiratory Treatment Area (ERTA).
- Download PDF: Safe in Our Care at LRH [888 KB pdf]
Surgery and Procedures
LRH has resumed many of the services and programs that you rely on for your family's healthcare. This includes surgical and endoscopy procedures initially postponed due to COVID-19.
In accordance with NH DHHD's re-opening guidelines, we have taken every necessary precaution to resume these medical services safely.
As part of your pre-op care, you may be required to undergo a COVID-19 test to ensure you do not have the virus ahead of your scheduled surgery/procedure. This decision is made with your surgeon or endoscopists and takes into account risks based on your scheduled procedure or surgery.
From the time that the test is collected until your surgical or endoscopy procedure, we will ask you to isolate at home.
A Letter from the Sauter Birthing Suite at LRH:
Littleton Regional Healthcare knows these unprecedented times can leave expectant families with feelings of uncertainty. COVID-19 is causing concern during a time in your life that is supposed to be filled with joy. Please know that we have taken every precaution to protect you and your family when you come to the hospital to give birth.
- See the full letter here [88 KB pdf]
North Country Pharmacy
North Country Pharmacy remains open Monday through Friday, 8am-6pm, so that you can fill or refill your prescriptions. Precautions have been put in place to ensure the safety of everyone entering our facility. You will only find this level of protection at LRH.The following measures are being taken to keep you safe:
- Universal mask requirements
- Screening before entry
- Mandatory physical distancing
- Curbside service available
When you visit North Country Pharmacy, you can have peace of mind that your well-being is of the greatest importance.
As of Thursday, July 9th, LRH'S Outpatient Lab Services will return to its original location in the main part of the hospital. Registration for Outpatient Lab Services will no longer be located in our Medical Office Building.
To access Outpatient Lab Services, report to the Mandatory Screening Checkpoint outside of the Main Entrance/Emergency Department. Following the screening process, proceed through the Main Entrance where you will be greeted by a staff member who will assist you with registration.
No appointments are necessary for almost all Outpatient Lab Services. Services are available Monday through Friday from 7:30 am to 3:00 pm.
For questions, please call 603-444-9000.
Public Use of Conference Rooms, Cafeteria, & Community Space
We have discontinued all public use of our cafeteria, conference and community space effective immediately and until future notice. This includes cancelling all events open to the public and/or community groups, as well as LRH sponsored events.
LRH Cafeteria operations for employees have been adjusted to minimize exposures. Thank you all for your understanding and adherence to these temporary restrictions as part of our efforts to keep our patients, visitor and workforce healthy during this time.
Our Moose Ledge Gift Shop and Mini Moose Gift Kiosk are temporarily closed. Please continue to check back for updates as more information becomes available