At Littleton Regional Healthcare, your healing, comfort and well-being are our primary concerns. We greatly appreciate your feedback and we hope you will share information about your experience with us. We certainly want to hear from patients who wish to share their positive experiences with us, but we also want to hear from patients who wish to share opportunities for improvement. It is our belief that feedback from patients is a valuable resource in our improvement efforts and we are always willing to listen and learn from our patients.
Do you have a question or concern? Speak to the clinical staff, your provider or any other staff member if you have questions about the care you or a family member is receiving at Littleton Regional Healthcare, or if you are concerned about safety.
You can also speak with a member of our Quality Services team, staff specially trained to help patients and families with concerns, who will handle your concerns in a confidential manner. If at any time you have questions, concerns or a complaint about the level of care or service provided, we encourage you to promptly bring it to our attention.
Quality Services can be reached Monday through Friday, 8 am to 5 pm by calling (603) 444-9597 (or internally, extension 9597). If you would like to detail your concern in writing, send your letter of concern directly to the LRH, Attention: Quality Services. Listening and responding to you is one of many ways Littleton Regional Healthcare strives to assure that our patients received patient- and family-centered care that is coordinated, effective, efficient, compassionate and safe.
If your concerns cannot be resolved through our Quality Services office, you can also report concerns to the Department of Health and Human Services: Health Facilities Administration via email at or by calling 603-271-9499. You make also contact KEPRO. KEPRO is the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for 29 states including New Hampshire and can be reached at 1-888-319-8452.