Join us in recognizing the most recent recipient of The BEE Award – Brandon Villeneuve, MA! 
The BEE Award for Exceptional Caregivers was established last year to complement our DAISY Award, which is specific to nursing. Standing for “Being Extraordinary Every day”, any care team member can be nominated for and receive The BEE Award. Both the DAISY and BEE Awards are presented quarterly, and nominations are accepted from patients, community members, and LRH personnel.
Brandon is a Medical Assistant in our Littleton Urgent Care clinic. He was nominated by the parent of a two-year-old patient who was recently seen in urgent care. The parent described Brandon as “exceptionally patient and understanding” and went on to say, “Like most young children, my son is not a fan of healthcare settings or interacting with people he is unfamiliar with. Brandon recognized my son’s hesitation and anxiousness early in the visit and adapted his approach to help make the evaluation as stress-free as possible for all of us.”
According to the write-up, Brandon maintained a gentle and light-hearted manner so he could collect the necessary vitals without causing too much distress to the child. Brandon was very collected and comforting. “It was a very busy day in the clinic, yet Brandon remained focused on us while he was with us,” the parent shared. “The visit was as patient-centric as you might expect in a pediatrician’s office,” she added.
Brandon interacts with patients of all ages in his role as a Medical Assistant in urgent care, so it is reassuring to know that so many have Brandon as a member of their care team. His colleagues echo this praise and consider Brandon to be a very integral part of the team.
“Brandon was a superstar interacting with my sick, tired, hungry, cranky toddler,” noted the patient’s parent. We think he’s pretty great, too, and congratulate him on this recognition!
