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Patient Financial Services

Ask about our 50% System Conversion Discount Program!

System Conversion Discount Web GraphicIn anticipation of our conversion to a new Electronic Health Records system this fall, we are offering a one-time 50% discount on any outstanding balances owed to LRH. This only applies to the patient’s portion of a balance owed, including co-payments, not any amount that is expected to be covered by a patient’s insurance carrier.
Payments must be received by September 30, 2022, for the discount to apply.
Some eligible patients have already received notification in the form of a mailed letter separate from a standard bill. If you received a letter and want to take advantage of the opportunity, please call us at 603-259-7627 or stop by Patient Financial Services at LRH. If you think you are eligible for this discount program, but did not receive a letter, call us at 603-259-7627.
The Littleton Regional Healthcare Patient Financial Services Department can help answer questions about your statements, account balances, and/or payment arrangements.

Contact Us

Insurance and Billing Questions
603-259-7627
Fee Quotes or Estimates
603-444-9560
Financial Assistance
603-444-9560

Hours of Operation

Monday through Friday
7:30 AM to 4:00 PM

Appointments

Please call 603-444-9560 to schedule an appointment to discuss your account with a representative.

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible. More info 

Patient Charge Estimator for Hospitals and Clinics

Click here to check the cost of services.

Choose service category and description, and follow prompts to view an estimate.

Financial Assistance

Littleton Regional Healthcare offers free or discounted care to patients who may qualify for financial assistance.

Applying for Financial Assistance

To request financial assistance, patients or their representative must complete an application and provide certain information that outlines their financial status, such as:

  • The patient’s family income
  • Whether all other means of payment have been tried
  • Other circumstances that may affect the patient’s ability to pay for care

Please call Customer Service at 603-444-9560 for more information or download the following documents:

Related Sites

Q: How can I pay my bill?

A: Littleton Regional Healthcare accepts payments made by cash, check, money order, or credit card. We accept all major credit cards – Visa, MasterCard, American Express, and Discover. Payments may be made:

  • In-Person: Stop by our office to make a payment in person.
  • By Mail: Use the return envelope that came with your statement to make a payment by check, money order, or credit card.
  • By Phone: Credit card payments can be made by calling our department.
  • Online: Click here to pay online using your credit card.

Q: Why have I received two different bills for the same visit?

A: Physicians and other healthcare providers can send labs and pathology reports to Littleton Regional Healthcare for testing. This can cause receiving bills from facilities other than the one where you received your healthcare, and sometimes, receiving more than one bill. For laboratory and pathology services, Littleton Regional Healthcare or another outside facility will bill you separately.

Q: I have health insurance – why am I being billed?

A: Insurance companies will often have amounts that the patient is responsible for paying (usually referred to as the deductible, co-payment, co-insurance payment, or out-of-pocket expense). If you, the patient, are required to pay this amount, the remaining balance will be billed to you directly. Please contact your insurance company for questions about why they did/did not pay for part of your claim.

Q: I have a co-payment. Can I wait to pay this until after my insurance company processes my claim?

A: Littleton Regional Healthcare expects your co-payment to be paid at the time of service. Please have the payment with you at the time of your appointment.

Q: What if I can’t afford to pay my bill? Do you offer payment plans and/or financial assistance?

A: Yes. Littleton Regional Healthcare has a Financial Assistance Policy (hyperlink to this section) and will work with you to develop a payment plan that suits your needs. Please call 603-444-9560 if you have questions.

Q: Am I responsible for contacting my insurance company if I have precertification, notification, or prior approval requirements for certain services?

A: The specific requirements and responsibility for completing precertification or notification depend on several things: 1) The requirements as defined by your insurance company, and 2) contract agreements between Littleton Regional Healthcare and your insurance company. If Littleton Regional Healthcare has an agreement with your company, we will assist with the requirements. However, we suggest you contact your insurance company directly for questions about your responsibility for completing these requirements. If these steps are not complete, you may have to pay a higher deductible or coinsurance.

Q: Who should I contact if I have further questions about my bill?

A: Please call Patient Financial Services at 603-259-7627.

View samples of Littleton Regional Healthcare billing statements with explanations on how to read the statements:

If you have questions regarding your personal insurance coverage, please contact your insurance company directly. Your insurance company will be able to tell you if they cover specific procedures and treatments.

Please Note:

If you are participating in a managed care plan, written referrals from your primary care provider (PCP) are required for any services that your PCP does not cover.

If your health plan does require a co-payment, this payment is expected at the time of your service.

Some procedures and treatment plans may result in an out-of-pocket expense.

Phone Numbers of Main Insurance Companies

Department of Health and Human Services District Offices – For New Hampshire Medicaid Patients Enrolled in the Aid to Families with Dependent Children (AFDC) Program

  • Berlin Area: 603-752-7800
  • Littleton Area: 603-444-6786
  • Claremont Area: 603-542-9544
  • Conway Area: 603-447-3841

Littleton Regional Healthcare will submit claims to all insurance carriers. If your insurance company is not listed or included under one of the networks above, please contact them directly to find out how claims will be processed and paid.

  • Cigna: 800-244-6224
  • Federal Blue Cross/Blue Shield: 800-852-3316
  • Medicare Part A or B: 800-633-4227
  • MVP: 800-380-3530
  • MVP Select Care: 800-229-5851
  • National Blue Cross/Blue Shield: 800-367-0770
  • NH Blue Choice: 800-438-9672
  • NH Blue Cross/Blue Shield: 800-225-2666
  • NH Medicaid: 800-852-3345 ext. 4344
  • VT Blue Cross/Blue Shield (Outside Vermont): 800-457-6648
  • VT Blue Cross/Blue Shield (From Vermont): 800-247-2583
  • VT Medicaid: 800- 250-8427

The Division of Family Assistance (DFA) determines Medicaid financial eligibility and all non-financial eligibility, with the exception of medical necessity determinations, for the following groups: children under the age of 19, pregnant women, low-income families with children, blind individuals, refugees, non-citizens, seniors, and disabled adults.

For detailed information on New Hampshire Medicaid’s Division of Family Assistance, and information on how to apply for assistance, please visit the New Hampshire Department of Health and Human Services website
New Hampshire Department of Health and Human Services

To learn more about Vermont Health Insurance Plans, please visit their official website for more information.

New Hampshire’s Let No Woman Be Overlooked Breast and Cervical Cancer Program

New Hampshire’s Let No Woman Be Overlooked Breast and Cervical Cancer Program plans, promotes and implements programs of education and screening to reduce the mortality rates, through early detection, of breast and cervical cancer among NH women.

For detailed information on New Hampshire’s Let No Woman Be Overlooked Breast and Cervical Cancer Program, please visit the New Hampshire Department of Health and Human Services website
New Hampshire Department of Health and Human Services
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Contact Us

Insurance and Billing Questions
603-259-7627
Fee Quotes or Estimates
603-444-9560

Financial Assistance
603-444-9560

Hours of Operation

Monday through Friday
7:30 AM to 4:00 PM

Appointments

Please call 603-444-9560 to schedule an appointment to discuss your account with a representative.

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